As an extension of our 17 year experience in debt collection and tracing of delinquent debtors we provide an extensive benefit recovery service.
Although an extensive benefit recovery network has been established in Africa in order to locate migrant labourers from elsewhere in Africa, we have 98 international partners in 110 countries. As such we can locate beneficiaries anywhere in the world.
Our service includes:
Reconstruct personal data of beneficiaries
Trace and locate beneficiaries
Distribute to and assist beneficiaries in completing claim forms
Ensure claimant is true beneficiary
Evaluate accuracy and correctness of claim forms and supporting attachments
Submit same to you in correct and completed format for processing
In addition, our call centres and communication centres will manage all follow up enquiries from beneficiaries thereby alleviating the pressure on your staff and communication infrastructure.